Previous
Next
Help Center
Have a Question? Our Help Center Team Has The Answers!
You're here because you need questions answered or you need to contact us. Good news, you can do both here. Our help center has answers for ordering and shipping information to returns and sizing, get the nitty gritty. You need more details and want to chat. Find contact details to reach our jersey experts and our customer service team here!
Search Our Help Center
OUR Help Center FAQ Doesn't Have THE Answer?
FAQ
Jersey Questions
FAQ
Jersey Questions
FAQ
Jersey Questions
FAQ
Jersey Questions
FAQ
Jersey Questions
FAQ
Jersey Questions
There are a number of factors here, but the primary one is the complexity of the customization. The materials can also differ both in cost and rarity, especially as you look between different eras. Some common things that add to the price are perforation, where the laser fires little dots into specified areas of the number to execute the pattern, or uniquely shaped numbers, most notably the Islanders Fisherman jerseys.
We can do the great majority of NHL jerseys from the past 40 years, so almost certainly yes. There are a few exceptions that we cannot do, largely due to the need for a machine stitch, these are outlined in our pricing guide.
For minor league hockey, it is certainly possible, but please confirm before sending. Some teams are in our files, but in many cases we must custom create fonts to ensure accuracy, meaning additional costs.
For MLB, we have a fairly large library of fonts, especially with Canadian teams, but it is best to confirm beforehand.
For NBA, certainly check beforehand on pricing, as we can do great work here, but don’t have the deepest records.
We do not customize NFL, especially current uniforms. This is largely materials related.
We can do CFL jerseys, although it never hurts to double check for materials, or for teams other than Winnipeg and Saskatchewan.
Keener custom creates each font with the intention of matching on ice details and each job is done cut to order. When your jersey is sent in/dropped off, we will double check and be sure all looks good, then get rolling with making it look golden.
There are two main applications for back and sleeve numbers. Let’s start with twill. You can choose between one colour twill numbers or even two or three colour, layered back numbers. We even offer sublimated pro twill back numbers if you want to add a creative design element to your back numbers (think guitar strings through the Nashville Predators numbers). The other option is single colour vinyl press. Speaking of back and sleeve numbers, we’ll match your favourite Pro teams font to on ice / field specs with fine attention to detail.
There’s a variety of ways to add your team’s brand to your jerseys! By far, our most popular is sublimation to pro twill because it allows you to include as much detail and colour as you want and gets sewn down to the jersey giving it a pro look and feel. Check out this short video to learn more about this crest type. Other great crest types include twill, vinyl press and screen printing. Contact us to discuss what’s best for your team!
For jerseys, we use Athletic Knit (AK) and Kobe. For apparel, we use Sanmar, Augusta Sportswear, and Stormtech, to name a few.
Yes, we can customize your garments with screen printing and embroidery. These are popular options for t-shirts, sweatshirts, and much more. One of our coolest offerings is “sublimation to pro twill” – this produces a vibrant, colourful result at an attractive price!
Not at this time.
Please contact Bryan at ron@keenerjerseys.com for more detailed questions, or give us a call during regular business hours. Email is also a great way to send reference photos to help be extra sure that your jersey comes out exactly as desired.
We do not supply fan jerseys. For local customers, we would suggest starting with Pro Hockey Life for Adidas jerseys. Much like patches, finding the perfect jersey can be quite time consuming, and this is best left in the hands of the customer/collector.
Get your sizing right! You are going to wear this jersey for 5-10 years (maybe more). If you order the wrong size your only option is to reorder the entire jersey. So if you are not sure, measure! Don’t know your size? Here is a simple chart, grab a tape measure or ask a buddy – do something! Just get the size right. This sizing chart assumes you are wearing shoulder pads. Still not sure? Contact us to find out how to measure for the correct size.
If you’ve ordered stock jerseys from us before, we can order another one for you. Custom and sublimation jerseys may have minimum quantity requirements – please contact us for more information.
A quick phone call with one of our jersey experts is the best way to start. We love guiding our clients through the process of choosing a jersey, deciding on how to decorate it and delivering the joy of sport to you and your crew!
Yes. When you ship jerseys to us from the US for customization, enter ‘For Alterations’ in ‘Reason for shipping’ box on the shipping form and use Tariff Code 9993 to avoid customs charges.
We can try to strip a jersey but there’s many things to consider that might make it impossible to strip clean. Numbers can be pressed too hard making stripping without damaging the jersey very difficult. The numbers might also be machine stitched down. Check the inside of the jersey, we cannot strip this kind of stitching.
This is very tough to answer as each jersey is different and how the customizer did things previously is hugely important, as things like twill colour bleed and adhesive residue are both risks. We would generally advise that choosing a player than can cover the old numbers/name fairly well is the best idea. For example, stripping YZERMAN #19 with HOWE #9 leaves a lot of previously covered area visible and is higher risk than stripping LAINE #29 and covering with WHEELER #26, where the name is longer and the numbers take up the same general area.
No. Our only exception is on hockey jerseys as long as we can replace the jersey or the customer gives us the ‘OK’ if we make a mistake.
No, patches will need to be sourced by the customer. Finding the right patch at the right price is often quite time consuming. We would often suggest diving into pro jersey collector message boards and groups if you are struggling to find something through eBay or Facebook marketplace, as these folks will have either knowledge or resources to lead you in the right direction.
FYI:
EOPS Auth #: 87-016E8029
Box #22 should always be checked off
Download PDF
The answer is… it depends. Jerseys fall into three broad price categories (including customization):
- Low Cost $15-$40
- Mid Range $40-$100
- High End: $100 and up
You can pay using PayPal, E-Transfer, or by calling us. We ask for payment to be made prior to us ordering your items.
Yes! Similar to back and sleeve numbers, you can choose between twill (single colour or layered), sublimated or vinyl in a variety of pro fonts!
We have CCM airknit, Nike floknit, Starter knit, Starter mesh, CCM/Sandow mesh, Ultrafil, and Reebok Edge.
Yes! However, it may cost extra if we have to design it.
Standard stock jersey order complete date is 3 weeks from date of deposit & artwork approval.
Standard apparel order complete date is 4 weeks from date of deposit & artwork approval.
Stock jerseys are those jerseys that manufacturers make in bulk and you can order them off-the-shelf. Blank stock jerseys can be available quickly depending on urgency and stock levels. Until recently, stock jersey colour options were limited to basic colours, black, white, blue, red etc. Nowadays, clients have dozens of stock styles and colours from which to choose!
Custom jerseys are those that are designed and sewn completely from scratch and come in two types: 1. Custom ‘Cut and Sew’ or 2. Custom Sublimation. Sublimation is a popular technique which gives you the ability to incorporate virtually any design or colour combination into a jersey. We’ve all seen these jerseys – Don Cherry jacket-jerseys, Tuxedos, Batman jerseys, etc. Designs range from zany to creative to subtle and simple. The process involves transferring colours onto white polyester fabrics.
One awesome advantage with sublimation: All the logos and numbers are included in the cost. Adding names usually will cost $4-$5 extra per jersey.
Custom Cut and Sew are jerseys made from scratch based on your colours and your preferred striping pattern. Cut & Sew jerseys usually cost more than sublimated jerseys because you need to add customization – cresting, names, and numbers, separately.
Yes, we are happy to do loose kits. These cost $10 less than the normal price for the kit, and especially for American customers can be a more affordable option than shipping the jerseys back and forth across the border. We certainly prefer to have the jersey here in person to be sure it all comes together well at the end, but are happy to provide options.
Team Orders:
Within 2 weeks: 15% of subtotal order amount (pre-tax)
Within 1 week: 25% of subtotal order amount (pre-tax)
Pro-Jerseys:
Within 2 weeks: $53 CDN or $40 USD
1 week: $80 CDN or $50 USD
Overnight: 100% CDN and USD
Personal Customization:
2-14 days: $15
Overnight or same day: $25
Have an urgent question?
Your time is important, so let’s get your question(s) answered quickly and accurately! You can reach out to our help center team using one of the options below.
| Shop Hours | ||
|---|---|---|
|
50 Paramount Rd
|
||
|
Monday |
9:00 am - 5:00 pm |
|
|
Tuesday |
9:00 am - 5:00 pm |
|
|
Wednesday |
9:00 am - 5:00 pm |
|
|
Thursday |
9:00 am - 5:00 pm |
|
|
Friday |
9:00 am - 5:00 pm |
|
|
Saturday |
Closed |
|
|
Sunday |
Closed |
|
Did the Help Center FAQ miss the mark? Let us know your question. Ask one of our jersey experts. We take pride in providing superior service. Please fill out the form below and we will get back to you right away!
Let's Talk!
"*" indicates required fields
